MY BLOOD PRESSURE IS SKY HIGH DEALING WITH THE VA!
Let me share with you the “LOGIC” of the employees at the Veteran’s Administration. Here’s how the conversation went:
Me: Hi, I’m trying to track down a missing travel check from August 3rd.
Pandgit: Did you just move here?
Me: No, we moved here in April and changed our address then with eligibility.
Pandjit: You didn’t change it with the Treasury? You should have changed it with them immediately.
Me: No, a gentleman from your office did when I searched for the first missing check.
Pandjit: Well it can take Treasury several months to change the address and we sent the check to your old address.
Me: Why would you send it there since I highlighted on the form what the new address was when the request was turned into your office?
Pandjit: I can’t speak for others, but we follow procedures here. You should have changed your address with Treasury.
Me: How do I contact Treasury for our upcoming move.
Pandjit: “You” don’t, we do.
Me: Then why was there a problem after we registered with eligibility in April?
Pandjit: You should have changed it with us also.
Me: But you’re next to eligibility and when we registered with them they said we were all done.
Pandjit: Yes, we’re next to them, but we operate separately.
Me: But you’re both VA?
So my point is – WHY THE HELL DO YOU HAVE TO CHANGE YOUR ADDRESS WITH THE SAME ENTITY MULTIPLE TIMES? AND IF I CANNOT CONTACT TREASURY DIRECTLY WHY DID SHE TELL ME ORIGINALLY THAT I SHOULD HAVE CHANGED IT WITH THEM?